LifeLock identity theft protection is not available in all countries. The Norton and LifeLock Brands are part of NortonLifeLock Inc. Download and install Norton 360 app on your mobile device.Download your Norton product purchased from a retail store.Message: ".You haven't finished Setup and your computer is not protected." on Mac.We are unable to download the support packages." on Mac Error: "System Error" when downloading your Norton product.Message: "You have no remaining installs" while installing a Norton device security product.Error: "Another version of a Norton product has been detected on this computer."."Installation failed: We have detected incompatible security software installed on your computer.Please uninstall the existing version." on Mac "We have detected an incompatible version of Norton product."Incompatible Software: This version of Norton product is not compatible with this version of macOS".Error: "One or more programs on your computer are not compatible with this Norton product."."Your version of Norton product is incompatible with this version of Windows."."This product is not compatible with this computer's current operating system.".
Norton products are not compatible with Chromebooks.Ĭlick one of the links depending on the message that you see: Read, Download and run the Norton Remove and Reinstall tool. If the install did not complete or if you cannot open your Norton device security, we suggest that you download and run the Norton Remove and Reinstall tool.For detailed instructions, read Download and install your Norton device security product. If the download doesn't start or progress, we suggest that you re-download the file.We suggest that you minimize all open windows to see the installer. When you start the installation and if nothing appears, there are chances that the install window is hidden behind other windows.For Mac: Press Command + Option + L, to open the Downloads window in your browser, and double-click the file that you downloaded.For Windows: Press Ctrl + J key, to open the Downloads window in your browser, and double-click the file that you downloaded.To locate the downloaded file, do one of the following depending on your browser: Your Norton device security installation begins when you run the downloaded file.
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